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Shop Volunteer


St Richard’s Hospice


Time Commitment

Contact Details

Droitwich Charity Shop. 3/4 Gurneys Ln, Droitwich WR9 8EL

Part time, short or long term

Gemma Timmis

01905 763963

About the Role

Volunteers are a key part of the friendly teams at our charity shops,

which sell a range of quality new and donated items.

Supported by Shop Managers, volunteers help ensure shops operate

smoothly to raise funds for St Richard’s care of patients and loved ones.

A variety of roles are available in our shops depending on your interest and preference. 

  • Serve customers on the till. 

  • Sort, inspect and prepare stock for sale, including steaming, labelling and cleaning items.

  • Ensure stock quality assurance procedures are completed before sending items for sale in the shop.

  • Merchandise and rotate stock, and create eye-catching displays.

  • Process and record donations in line with hospice policy Identify unique donations and research their value.

  • Assist customers with queries.

  • Help to keep the shop tidy and clean.

We ask Shop Volunteers to give a two to four-hour shift once a week, or once a fortnight.

Volunteer shifts are usually 9am to 1pm and 1pm to 5pm, however we are grateful for any support and can be flexible to suit individual needs.

Our current shop needs are:

Back room/ sorting:

Monday 9am – 1pm

Monday 1pm – 5pm

Tuesday 9am – 1pm

Thursday 1pm – 5pm

Friday 1pm – 5pm

Skills and Qualifications

Friendly and approachable, with good customer service skills. 

Physically fit and able to be on your feet for several hours at a time.

Able to work well as part of a team, proactive and willing to learn. 

Patient and able to remain calm in stressful situations. 

Thorough, with good attention to detail. 

Sensitive and understanding

About the Organisation

An adults hospice providing care and support for people across Worcestershire living with life-limiting conditions and their families.

We offer free, expert care and support for adults with an illness that cannot be   cured, their loved ones and carers. Achieved via an in-patient unit, Living Well day hospice, Hospice-at-home service and Family Support service, run from the hospice in Worcester and across all of Worcestershire.

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